MyDESMOND® is a service that has been created by the Leicester Diabetes Centre, for organisations licenced to the DESMOND National Programme. The Leicester Diabetes Centre is part of the University Hospitals of Leicester NHS Trust. You can find out how to contact us by visiting www.leicesterdiabetescentre.org.uk
We hope that by using MyDESMOND® you will be better able to understand and manage your Type 2 diabetes. The e-learning section of MyDESMOND allows you to learn more about Type 2 diabetes through a range of interactive sessions, and the self-management trackers allow you to update, track and manage a range of health-related measures (e.g. blood pressure & cholesterol), as well as activity and diet levels. The action plan section of MyDESMOND® allows you to create and review plans for lifestyle changes relevant to you. You can input information about your goals and get emails to remind you of your progress.
We need information from you in order to personalise these services for you. This includes information about age, ethnicity, and other risk factors associated with Type 2 diabetes. If you do not provide this information, this will reduce the accuracy and relevance of the content on MyDESMOND®.
Your local DESMOND Organisation will receive your details from your GP or Practice Nurse in order to invite you to use the MyDESMOND® website.
We then collect two kinds of information once you start using MyDESMOND®:
use the anonymous information your local DESMOND Organisation give us as part of internal clinical audit, to measure or understand the effectiveness of the MyDESMOND® service that we offer to you and others;
It’s really important that the information you give us is kept up-to-date, so that you can monitor your progress yourself and so that those with an interest in your health, such as your GP, can find out how you are getting on. You can keep your information up-to-date:
We keep information on your account for 24 months if the account remains active. If the account is deactivated or unused all information is archived after six months, and permanently deleted after 24 months. This is so that we meet our compliance obligations, and in case you want to use the service again in the future. You can find out more about the retention periods for healthcare related information in the NHS Records Management Code of Practice, available via https://www.gov.uk/government/publications/records-management-nhs-code-of-practice
We use a range of security measures and processes to keep your information safe and secure, such as:
Our servers are based in the UK and your information is not stored overseas.
You can find out more about how the NHS keeps online information safe, and what you can do to help with this, by reading the guidance note at http://www.nhs.uk/nhsengland/thenhs/records/healthrecords/documents/patientguidancebooklet.pdf
You can contact us by emailing firstname.lastname@example.org with any questions or concerns. You also have a right to access the information we hold about you. We may make a small charge for this service.
You can also use the ‘feedback’ button on every page to email us with comments about the site.